: The hotel had coffee and tea (including coca) 24/7 which was a nice touch. The breakfast also had eggs made to order (scrambled, fried, or omelet), in addition to the "normal" spread of fruit, bread choices, yogurt, etc. Staff was very friendly as well. We stayed for 3 days, then came back for 1 night following the inca trail and they welcomed us back with a suite (217) for our last night. We were so surprised and grateful. It was such a great night of sleep on our last night in Peru, especially after being in mats and sleeping bags for the previous few nights.
Love the water bottles in the room! And there are extra blankets and pillows in each room too. The heater only operated during the evening time, but it was toasty and cozy enough and you could always request for another radiator in the room as well.
: I really liked everything about this hotel. If I HAD to be nit-picky, I would say the lack of elevator was a little bit tough. We were originally on the 3rd floor, and while getting acclimated to the elevation, climbing those stairs was challenging at first. Also the Wi-Fi was amazing and fast when it worked, but there were a few times (mostly in the morning) where it was spotty. We also couldn't figure out the tv, even though there are clear instructions provided (I think it was just us and our lack of ability to follow directions). Lastly, our room was right by the stairs so we heard a lot of noise (people talking) past the "quiet hours" of 9pm.